Warranty Care

At rtm, we value authentic local production and take full responsibility for the quality of our pieces.

 

Each rtm garment is carefully crafted in Ukraine, and we pay close attention to every detail.

That is why we accompany our products with warranty care and long-term support.


If you experience any issue with your item, you are always welcome to contact us.

We review each case individually and will offer a suitable solution.


Warranty care may include:

 

  • seam repair or reinforcement;

  • zipper repair or replacement;

  • minor construction adjustments related to manufacturing.

 

All warranty cases are discussed individually, depending on the nature of the issue and the condition of the item.

 

To request warranty care, please contact us via:

 

  • Instagram Direct (@rtm.wear)

  • Contact form on our website

  • Telegram

  • Email: rtm.wear@gmail.com


We believe in thoughtful production and lasting relationships with our clients, and we are always here to help.

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